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Open Positions

CURRENT JOB OPENINGS

Are you looking for a new career path that allows you to serve your Carthage community? Explore the current opportunities available at CWEP!

Purpose of Position:

The Network Engineer reports to the IT Operations Manager and is responsible for the performance and reliability of CWEP’s network infrastructure.

Wage Range:

$60,000 - $88,000 annually

Essential Job Functions:

  1. Integrate new technology into existing network from start to finish by engaging in activities such as planning, designing, budgeting, procuring, configuring, testing, installing, validating, and documenting network equipment.
  2. Maximize network reliability and performance by maintaining proper documentation, monitoring performance, troubleshooting network problems/outages; and proactively implementing maintenance and upgrades.
  3. Perform day-to-day network operations such as provisioning new circuits and providing technical support.
  4. Provide the highest level of IT support to fellow employees and ISP subscribers.
  5. Support continuous improvement efforts and the change management effects associated with the implementation of improvements.
  6. Update job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
  7. Perform other related duties and tasks as required or assigned by management.

Qualifications:

Education and Experience:
  • Bachelor’s degree in Computer Science or related field; 5+ years’ experience as a network technician, or any equivalent combination of training, certifications, and experience which provides the required knowledge, ability, and skillset.
Licensing/Certification:
  • Class E Missouri Driver’s license, First Aid/CPR/AED first responder certification.
Knowledge, Skills and Abilities
  • In-depth, expert-level knowledge of corporate network management, routing and switching, Windows and Linux administration, virtual infrastructure management, VOIP systems, and broadband administration.
  • Utilize network protocols such as BGP, VRRP, MPLS, OSPF, VPLS, and XGS/GPON.
  • Ability to clearly communicate and consult with vendors and clients.
Physical Requirements:
  • Ability to lift, carry, push, or pull up to 75lbs.
Working Conditions:
  • Normal office environment and field construction sites; with some travel required.
Miscellaneous Requirements:
  • Must be able to work successfully with diverse groups of people.
Job Type:
  • Full-time

Purpose of Position:

The Electrical Technician A is responsible for safely performing installation, troubleshooting, and maintenance of electrical/electronic components of utility equipment. The duties are similar to an industrial electrician/motor control specialist. Electrical Technician A will perform specialized electric utility operations such as electric inspections, substation equipment inspections/maintenance, distribution switching, project planning, etc.

Qualifications:

Education and Experience:
  • Four-year technical degree or any combination of training and experience which provides the desired knowledge, skills, and abilities needed.
  • Experience working on electric and/or water utility systems if preferred.
Licensing/Certification:
  • Class E Missouri Driver’s license, First Aid/CPR/AED first responder certification
Knowledge, Skills and Abilities
  • Ability to understand and follow oral and written instructions, and to read and interpret sketches, diagrams, and blueprints.
  • Knowledge of the practices, methods, tools, equipment, and materials of the electrical trade.
  • Deep understanding of local and national electrical codes.
  • Able to work with fellow employees and general public.
  • Skilled in use of electronic instruments.
  • Strong background with computer hardware and software applications.
  • Experienced in the layout and construction of industrial control panels and cabinets.
  • Knowledge of analog signaling systems and transducer operation.
Physical Requirements:
  • Ability to lift, carry, push, or pull up to 75lbs.
Other Requirements:
  • Must Live within 25 Minutes of 625 W. Centennial Ave, Carthage, MO 64836
Working Conditions:
  • Normal office environment and field construction sites; with some travel required.
Job Type:
  • Full-time

Purpose of Position:

The Network Administrator’s role is to ensure the stable operation of our computer networks. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The Network Administrator will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion and provide end user training where required. The Network Administrator reports directly to the IT Operations Manager.

Essential Job Functions:
  1. Responsible for the performance, reliability, and compliance of CWEP computer networks.  Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
  2. Design, develop, deploy, and maintain residential, business, and internal computer networks and firewalls.
  3. Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
  4. Utilize protocols such as BGP to multi-home, VRRP for edge router redundancy, MPLS for high performance multi-protocol data transport, VPLS for layer two hand offs and GPON for high density, low cost FTTx deployments.
  5. Configure and maintain firewalls and Intrusion Protection Systems.
  6. Configure and maintain CWEP’s internal enterprise voice solution including maintaining updated holiday schedule for automated call handling.
  7. Oversee day to day IT Help Desk operations to ensure we provide the highest level of customer service to our coworkers and customers.
  8. Design and implement innovative 802.x solutions to increase range and throughput of wireless infrastructure. 
  9. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  10. Supports continuous improvement efforts and the change management effects associated with the implementation of improvements.
  11. Performs other related duties and tasks as required or assigned by management.

Qualifications:

Education and Experience:

Bachelor’s degree in Computer Science; 5+ years’ experience as a network technician, or any equivalent combination of training and experience which provides the required knowledge, ability, and skillset

Licensing/Certification:

Mikrotik Certified Routing Engineer, Cisco Certified Network Administrator, Class E Missouri Driver’s license, First Aid/CPR/AED first responder certification

Knowledge, Skills and Abilities
  • In-depth knowledge of corporate network management, routing and switching, Windows and Linux administration, virtual infrastructure management, VOIP systems, and broadband administration.
  • Ability to clearly communicate and consult with vendors and clients.
Physical Requirements:

Ability to lift, carry, push, or pull up to 50lbs.

Working Conditions:

Normal office environment and field construction sites; with some travel required.  

Miscellaneous Requirements:

Must be able to work successfully with diverse groups of people.

Job Type:

Full-time

Wage Range:

$20.00 - $30.00

Purpose of Position:

The Internet Support Help Desk is responsible for providing the highest level of customer service for internet and IT-related requests. CWEP seeks an applicant with a combination of strong communication skills and the ability to apply logic to troubleshoot problems. A basic understanding of IT and networking concepts is preferred, but not necessarily required. Training is provided. GREAT customer service is a must. This position will assist with extending our support hours into the early evening. We can often work around a college schedule. Applicant must be able to lift, carry, push, or pull up to 50lbs and must also obtain a Class E Missouri Commercial Drivers License within 120 days of employment. CWEP Application and resume are required. Please complete the online CWEP Application at https://cwep.com/about/open-positions/. The starting wage is $15 - $20 per hour with excellent benefits.

Essential Job Functions:
  • Responsible for providing technical assistance and support related to computer systems, hardware, and software.
  • Design, develop, install, and maintain our corporate communications networks made up of cabling, computers, printers, switches, routers, radios, and other electronic devices.
  • Support our ISP customers by providing reliable internet service, troubleshooting internet outages, and scheduling repairs.
  • Maintain documentation related to services, customer installation, inventory maintenance, and service orders.
  • Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
  • Work with team members to develop and deploy new security strategies to make sure that all systems and data are secure.
  • Support continuous improvement efforts and the change management effects associated with the implementation of improvements.
  • Update job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations.
  • Performs other related duties and tasks as required or assigned by management.

Qualifications:

Education and Experience:

Bachelor’s degree in Computer Science; 2 years’ experience as a IT Help Desk, or any equivalent combination of training and experience which provides the required knowledge, ability, and skillset.

Licensing/Certification:

Class E Missouri Driver’s license, First Aid/CPR/AED first responder certification

Knowledge, Skills and Abilities
  • Knowledge of Windows and Linux/Unix OS’s, Microsoft Active Directory, Web browsers, Microsoft Office 365, Wi-Fi, Ethernet/IP, DHCP, NAT, HTML, SMTP, networking, and cable termination.
  • Ability to clearly communicate and consult with vendors and clients.
Physical Requirements:

Ability to lift, carry, push, or pull up to 75lbs.

Working Conditions:

Normal office environment and field construction sites; with some travel required.

Miscellaneous Requirements:

Must be able to work successfully with diverse groups of people. Must live within 25 minutes of 627 W. Centennial Ave. Carthage Mo, 64836. Reliably commute or planning to relocate before starting work (Preferred)

Job Type:

Full-time

Wage Range:

$15.00 - $20.00

Purpose of Position:

Under the direction of the IT Operations Manager, the SCADA Technician oversees all aspects of the utility’s SCADA system.

Essential Job Functions:
  1. Knowledge of Human-Machine Interface (HMI) design and programming, preferably with Allen-Bradley.
  2. Knowledge of Programmable Logic Controllers and their communications protocols, preferably with Allen-Bradley, including but not limited to: DF1, DeviceNet, DNP3, and Ethernet/IP.
  3. Knowledge of Process Control with flow-meters, pressure transducers, and temperature meters.
  4. Knowledge of the programming and configuration of Variable Frequency Drives.
  5. Experienced in the layout and construction of industrial control panels and cabinets.
  6. Knowledge of the practices, methods, tools, equipment, and materials of the electrical trade.
  7. Knowledge of local and national electrical codes, NFPA and OSHA.
  8. Strong background with computer hardware and software applications.
  9. Ability to understand and follow oral and written instructions, and to read and interpret electrical schematics, diagrams, and blueprints.
  10. Able to work with fellow employees and the general public.

Qualifications:

Education and Experience:

Two-year technical degree; experience as a journeyman electrician, electronics technician, or any equivalent combination of training and experience which provides the required knowledge, ability, and skillset.

Licensing/Certification:

Class E Missouri Driver’s license

Knowledge, Skills and Abilities
  • In-depth knowledge of corporate network management, routing and switching, Windows and Linux administration, virtual infrastructure management, VOIP systems, and broadband administration.
  • Ability to clearly communicate and consult with vendors and clients.
Physical Requirements:
  • See with near acuity, far acuity, depth perception, accommodation, color vision and field vision.
  • Ability to lift 50 pounds
Working Conditions:

Normal office environment and field construction sites; with some travel.  

Miscellaneous Requirements:

Must be able to work successfully with diverse groups of people.

Job Type:

Full-time

Wage Range:

$20.00 - $30.00

Purpose of Position:

The Systems Administrator is responsible for managing and maintaining an organization's computer systems, servers, and network infrastructure to ensure smooth and efficient operations. Responsible for configuring and monitoring hardware and software, troubleshooting technical issues, and implementing security protocols to protect data and systems from potential threats, and planning and executing system upgrades and backups to minimize downtime and data loss.

Qualifications:

Education and Experience:
  • Bachelor’s degree in Computer Science (preferred)
  • At least three years’ experience as a Systems Administrator or equivalent combination of training and experience which provides the required knowledge, ability, and skillset
Licensing/Certification:
  • CompTIA Network+ 
  • CompTIA Security+
Knowledge, Skills and Abilities
  • In-depth knowledge of corporate network management, routing and switching, Windows and Linux administration, virtual infrastructure management, VOIP systems, and broadband administration.
  • Ability to clearly communicate and consult with vendors and clients.
Physical Requirements:

Ability to lift, carry, push, or pull up to 75lbs.

Working Conditions:

Normal office environment and field construction sites; with some travel required.  

Miscellaneous Requirements:

Must be able to work successfully with diverse groups of people.

Job Type:

Full-time

Wage Range:

$20.00-$30.00

Contact Us

CWEP Customer Support
Phone: 417.237.7300
Email Us

eCarthage Support
(Mon.-Fri., 8am-7pm) Phone: 417.237.7373 

After Hours Phone: 417.237.7300
Email Us

627 W. Centennial Ave.
Carthage, MO 64836

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